How it works

Our services cover three areas:

    1. Dealing with digital images
    2. Organising and scanning photos, slides and negatives
    3. Getting creative with photos: including photo book design services

The process is the same for each project:

Step 1 – Phone assessment

Getting started on your photo organising journey is easy, just email or call us to book in for a no obligations 15-minute assessment. Our initial conversation will give us a sense of your current situation, your desired outcomes and help determine if we are the right fit for your project. It’s important that you feel comfortable working with us and that we’re all working towards a common goal.

Step 2 – Discovery session in your home or office

The next step is to book in for a longer discovery session usually done at your home so we can see your setup, take detailed notes and get a clear idea of where your photos are now, determine the best place for them to be stored and develop a plan to get you there. There is a one-off fee for this visit, with hourly rates applicable thereafter depending on how you decide to move forward. Regardless of what you choose we will leave you with a customised action plan and all the information you will need.

Step 3 – Ongoing services 

After the discovery session, you may choose one of the following options:

  • You can use the information we provide and the things we teach you during the discovery session and continue with the project on your own. We will leave you with a customised action plan as well as some helpful DIY resources and will answer whatever questions we can for you.
  • We can work together. Using the unique action plan we have developed for you, you can choose to do as much of the work as you feel comfortable doing. We will be there to give you direction and to do whatever work you do not feel able to do yourself. There is an hourly fee for these services.
  • We do all the work. We will collect all your images from all your devices and do the organising work at our office. There is an hourly fee for these services.

Use the contact form to schedule an initial phone call. We’ll get back to you as soon as we can to help you get started on the project of protecting your precious memories.